Privacy Policy

Effective Date: July 8, 2025

Smith Lake Rentals (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Introduction

This Privacy Policy applies to all users of Smith Lake Rentals. It describes the types of information we collect, how we use that information, and the steps we take to safeguard it. By using our services, you consent to the practices described in this policy.

2. Types of Information Collected

We may collect the following personal information from you:

  • Full name

  • Email address

  • Phone number

  • Billing and mailing address

  • Travel preferences and dates

  • Any other details you voluntarily provide through forms or communications

3. Method of Information Collection

Information is collected through:

  • Online reservation forms

  • Account creation

  • Contact forms

  • SMS opt-ins and communications

  • Automated tracking (e.g., cookies, IP addresses)

4. Purpose of Data Collection

We collect and use your information to:

  • Process reservations and provide rental services

  • Communicate updates, confirmations, and support

  • Improve our website and customer experience

  • Comply with legal and regulatory requirements

5. Data Security Measures

We implement industry-standard security measures to protect your information, including:

  • Secure servers and encryption

  • Firewall protection

  • Restricted access to sensitive data

Your information is stored securely and only accessible to authorized personnel.

6. Data Sharing

We do not sell or rent your personal data to third parties for marketing purposes.

Mobile Opt-In, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

We may share your data only with trusted service providers who assist in:

  • Processing payments

  • Managing bookings

  • Providing customer support

  • Complying with legal obligations

7. User Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Update or correct your information

  • Request deletion of your data

  • Withdraw consent for SMS and marketing communications at any time

To exercise your rights, please contact us using the information below.

8. Contact Information

For questions or concerns about this Privacy Policy, please contact us.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy regularly.

Note: This policy is provided for informational purposes and does not constitute legal advice. Please consult your legal counsel to ensure full compliance with applicable laws and regulations.